Why do my Gmail and Comcast accounts have different message counts?

Your Gmail account counts conversations, which are groupings of messages, while your Comcast email account may be counting individual messages. 

To sort your Comcast email by "Conversation", click "Sort by" (or "View") in the toolbar at the top of the message list, and select "Conversation" from the bottom of the drop-down menu.

To sort your Comcast email "by message", click "Sort by" (or "View") in the toolbar at the top of the message list, and select "by message" from the bottom of the drop-down menu.

If you notice that particular messages have not transferred to your Comcast account, please submit a support request.

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