How do I cancel my migration?

If you want to cancel your migration, you can put in a support request by clicking the "Contact" button at the top of this page. The information you'll need to send us is:

  • Your source provider email address
  • Your Comcast email address
  • Your migration ID (Click here for info on where to find your Migration ID)
  • A request to cancel your migration

On the request page, you can also attach a screenshot or screencast, but that is not required.

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